Prior to contacting Digital Support please refer to the Online Tutorials, Frequently Asked Questions or the help files within StoryBook Creator Software for information on how to create your StoryBook. Take a few moments to check out the Support Tips before contacting Creative Memories. Your Creative Memories Consultant will also be able to assist you.
Digital Support Contact Details
Australia
Email: storybook@creativememories.com.au
Phone: 02 9472 9499
New Zealand
Email: storybook@creativememories.co.nz
Phone: 09 912 3473
Please supply your software serial number (found in Help, About from the software home page) and your operating system details (Windows XP, Vista etc), along with any specific error code or message (where applicable). Your enquiry will be attended to between 9am - 5pm (Sydney time) Monday to Friday, with the exception of NSW public holidays.